The questions people actually ask
How does ordering work?
You order, we make it for you. Production usually takes 3 to 6 working days, then delivery takes 3 to 9 working days within the EU. You get a tracking link by email.
Where do you ship?
Spain and the whole European Union, the United States and most other countries. Your country and the exact shipping cost are shown at checkout.
Will I pay customs or import duty?
Inside the EU, no. Outside the EU, the destination country may charge duty or taxes, paid by the person receiving the parcel.
What size should I take?
The tees are oversized on purpose, take your usual size. The hoodie runs small, take one size up. More on the Size Guide page.
What are they made of?
Think Bigger tee: 100% organic cotton, 200 g/m². 3 · 6 · 9 tee: heavyweight 240 g/m² washed cotton. Hoodie: heavy cotton rich fleece, 288 g/m². Cap: 100% cotton denim. Tote: organic cotton. Every product page lists the full details.
Are there discounts?
Take 3 pieces or more in one order and you get 10% off plus free shipping, applied automatically. After your first order you get a code for 10% off your next one. The code does not combine with the 3 piece offer.
Can I return something?
Yes. You have 14 days from delivery to change your mind, no reason needed, with return postage at your cost. If anything arrives damaged, misprinted or wrong, we replace or refund it at our cost. Full detail on the Returns page.
Is this connected to the ⚡ZAPP token?
Same project, separate things. This is a shop that sells clothes. Buying a t shirt is buying a t shirt. Nothing on this store is financial advice or an invitation to buy anything other than what is in the pictures.
How do I reach a human?
contact@zapp369.com. Someone reads it and answers, usually within 1 to 2 working days.
⚡ZAPP is a community and a story. 3 · 6 · 9 · ∞